Project Description


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In 2017 the Victorian Government went to tender to implement an Area-Based Cleaning Model in metropolitan Melbourne. The goal of this new approach is to streamline administration, improve the quality, standard and consistency of cleaning services in all Victorian metropolitan government schools, and strengthen fair working conditions by ensuring correct remuneration and entitlements for cleaning staff. Menzies was awarded two cleaning packages within the reform program comprising of over 180 public schools.

Services Menzies provides:

  • Routine cleaning

  • Periodical cleaning (quarterly / annually)

  • Specialist cleaning

  • Emergency and ad hoc cleaning

Menzies excels within this unique cleaning environment:

  • Direct delivery service model

  • Local management and cleaning staff

  • Variety of school types and facilities

  • 24 hours a day, 7 days a week help desk

  • Ongoing commitment to Environmental Sustainability

  • First class quality inspection results

  • Contract compliance: WHS, Quality, Training, Induction

  • ISO Certification; WHS, Quality and Environmental

Key elements of this contract:

  • Dedicated Account Manager

  • State based Contract Managers specific to this contract

  • Stringent security requirements

  • Impeccable presentation

  • Consistency across all branches

  • Provision of 24/7 Help Desk

  • Attention to deetails

  • Heightened hygiene requirements

  • Weekly phone reporting, monthly meetings

Project Details


Cleaning | Emergency cleaning | Periodical cleaning | Specialist cleaning

  • Comprehensive monthly reporting

  • 200+ staff

  • 2 x cleaning packages awarded

  • High performance contractor

  • KPI’s being achieved and exceeded

  • Full industrial compliance to Fair Work Act 2009