Coronavirus [COVID-19]

Information for clients and interested parties

Businesses in Australia are facing an unprecedented challenge and we recognise the importance of working together to support each other. 

With significant changes to the daily routines for everyone, we know that continuity is critical. Please refer to our Business Continuity Plan [BCP] and Pandemic Plan for further information. Menzies COVID Safe Plan can be found here and will be subject to changes as the situation evolves

Menzies is continuing to monitor the situation and we review our strategies to keep our staff, clients and communities safe as it evolves.

What Menzies can offer: 

Menzies understands the importance of a best practice delivery for cleaning and associated services, and will implement proven methodologies and a dedicated management teams to ensure contract success. As one of Australia’s largest privately-owned provider of cleaning and facility services, Menzies has already mobilised to provide infection control cleaning to our clients, so we have the processes in place to effectively ramp up to meet your needs.

Please review Menzies' Capability Statement for Infection Control Cleans by clicking here and contact us on or call your Menzies representative directly to discuss details. 

Our latest advise from 4 January 2021 for VIC: 

Please note that due to recent COVID-19 developments, you must wear a fitted face mask when you are in public indoor spaces (unless you have a lawful reason not to).

You must continue to carry a face mask with you at all times when you leave home. This is in case you require your face mask, for example, if you aren't able to keep 1.5 metres distance from other people or enter a public indoor space.

For further information, please visit:

Our latest advise from 4 January 2021 for NSW: 

Please note that due to recent COVID-19 developments in NSW, face masks are now mandatory in Greater Sydney, on the Central Coast, and in the Blue Mountains and Wollongong for indoor settings.

You should carry a face mask with you at all times when you leave home. This is in case you require your face mask, for example, if you enter a public indoor space or aren't able to keep 1.5 metres distance from other people.

It is strongly recommended that you wear a face mask outdoors when you are unable to stay more than 1.5 metres from other people, such as transport stops, busy walkways etc.

NSW Health currently recommends delaying non-essential travel within NSW, especially between Greater Sydney and regional areas. For further information, please visit:

What is the difference between cleaning and disinfecting?

Cleaning means to physically remove germs (bacteria and viruses), dirt and grime from surfaces using a detergent and water solution. A detergent is a surfactant that is designed to break up oil and grease with the use of water. 

Disinfecting means using chemicals to kill germs on surfaces. It’s important to clean before disinfecting because dirt and grime can reduce the ability of disinfectants to kill germs. Disinfectants containing ≥ 70% alcohol, quaternary ammonium compounds, chlorine bleach or oxygen bleach are suitable for use on hard surfaces (that is, surfaces where any spilt liquid pools, and does not soak in). 

How often should you disinfect?

Disinfection is only necessary if there has been a confirmed or suspected case of COVID-19 at the workplace.

All surfaces should be cleaned with detergent prior to disinfection. Alternatively, you may be able to do a 2-in-1 clean and disinfection by using a combined detergent and disinfectant.

Should I be using hospital grade disinfectant for normal cleaning in the workplace?

No. The Department of Health only recommends the use of hospital grade disinfectant when cleaning in a hospital or healthcare setting if an infectious patient has been present.

For further information, please refer to Safe Work Australia 


It is essential that you wash your hands frequently and be aware of your health; use a tissue and cover your mouth when you cough or sneeze.

If you feel unwell please do not attend the workplace. If you have any concerns or questions, please speak to your line manager or contact us on

Call the Coronavirus Health Information Hotline on 1800 300 243 to find out if you need to be tested for COVID-19 or if you need to isolate yourself from others. For more information about the virus, visit the Australian Government Department of Health website.

If you have any concerns or questions during this time, please reach out to your designated Menzies contact or call our Help Desk on 1300 557 511; alternatively, please send an email to


Additional Resources:

Australian Government - Coronavirus (COVID-19)

Australian Government - Department of Health

Briefings from the Australian Prime Minister, State Premiers and Territory Chief Ministers.